Timetable, prices, info

Box Office of the Teatro Regio di Parma
Via Garibaldi, 16/A 43121 Parma
Tel. (+39) 0521 203999
biglietteria@teatroregioparma.it

Opening time from 3 September 2024

Tuesday, Thursday and Saturday
10.00 am – 1.00 pm

Wednesday and Friday
10.00 am – 1.00 pm | 4.00 – 6.00 pm

In case of a show on closing days, one hour and half before the show.

EXTRAORDINARY CLOSURE

Tuesday 24 December 2024

Tickets: prices and dates of sale

General Information and Warnings

Purchased tickets cannot be refunded or replaced. It is required to be in possession of a ticket and to show it to the hall staff, who may request the verification of any promotions.

If the subscriber does not have his or her subscription card with him or her, he or she will have to buy a ticket (€ 5,00).

Duplicates will not be issued in the event of theft or loss of the season ticket. In such cases, subscribers must present a self-certification of theft or loss to the Teatro Regio ticket office in order to use their seats.

Tickets are valid only for the date they indicate. The access to the hall is not allowed until the first interval if the show has already started.

Smoking is not allowed in the hall, and the Theatre kindly requests not to use electronic cigarettes either.

It is not allowed the use of cameras and of any audio or video recording equipment in the hall. The audience is required to mute phones, smartphones and watches.

At the end of the show, the hall staff is available for contacting a Radiotaxi car service (tel. 0521 252562).

Teatro Regio di Parma ensures – pursuant to Legislative Decree 196/03 and GDPR 679/16 – the confidentiality of personal data and their exclusive use for communications relating to the activity of the theatre.

The theatre hall will host operators authorized to make audio/video recordings and take photographs of the spaces of the Theatre: such pictures and recordings may be transmitted to the press, to online means of communication or to television broadcasters (disclosure article 13 of Legislative Decree 196/03 consolidated text on privacy for the public).

Teatro Regio di Parma reserves the right to move the assigned seats for technical needs and the possibility of making any changes to the program that may be necessary.

Accessibility

The access to Teatro Regio di Parma presents no mobility barriers. Through a linear and plain route, the entrance leads directly to the parterre where three seats are specifically reserved for wheelchairs and one is reserved for spectators using locomotion support systems. Every seat reserved for the disabled audience has one for their accompanying person next to it. The accompanying spectator must remain seated for the whole duration of their permanence in the theatre in case the disable member of the audience is not self-sufficient and needs any support to move.

We inform you that the crowding during the exit and entrance of the audience does not allow the spectators in wheelchair to reach their own seat autonomously. Therefore, in order to allow their movement as quickly as possible, they are kindly required to remain seated on the wheelchair for the whole duration of the show. Likewise, any spectator using locomotion support systems is kindly to remain seated in the dedicated seats, where they can promptly reach and use their devices in case of need.

In order to reserve such seats, it is necessary to send a request via e-mail to the ticket office of Teatro Regio (biglietteria@teatroregioparma.it). The office will then elaborate the request and provide feedback by assigning the most adequate seat according to both safety measures and availability. Any regular ticket purchased through different modalities than the one described here above does not guarantee the access to the theatre.

Any spectator with temporary motor deficit and already owning a regular or season ticket of any category (parterre, box, gallery) must warn the ticket office of Teatro Regio di Parma in a timely fashion in order to reserve a seat, which the office will possibly assign according to the safety regulations of the theatre.

Teatro Regio reserves the right to modify the number of the available seats according to any technical or staging needs of the shows.

How to pay

Payment at the Teatro Regio box office di Parma may be made in cash in euro, by non-transferable bank draft made out to “Fondazione Teatro Regio di Parma”, by debit card, or the following credit cards: Visa, Cartasì, Diners, Mastercard, American Express.
Online purchases doesn’t incur any service charge.
We accept requests for reservations for organized groups by e-mail. Seats will be assigned according to availability at the time of purchase. Tickets for standing room in the upper circle at Teatro Regio will be available for sale (for a maximum of two per person), once all the seats have been sold, an hour and a half before the start of individual performances. Tickets for standing room in the upper circle will be not available for sale at Teatro Giuseppe Verdi di Busseto.

Terms and conditions of online sale

Ticket puchases are possible through:
– Ticket Office
– Online Ticket Office
The purchase of tickets online is only permitted with a credit card enabled with a 3D secure code. The KeyClient payment system ensures online purchases are simple and guaranteed in terms of security and privacy.

How to collect your ticket
Tickets purchased online can be collected presenting the purchase receipt at the Teatro Regio di Parma Ticket Office or directly from the event location up to 60 minutes prior to the start of the show.

Cancellation of purchase
The cancellation of tickets purchased online is not permitted, as per the legislation established in relation to electronic commerce and distance contracts (directive CEE 97/7 of Legislative Directive 14 maggio 1999) that does not provide any reimbursement of neither the nominal price nor any possible added commissions.
The reimbursement of the ticket price only, excluding presale and additional commissions, is only possible in the event that the Organiser decides to cancel or postpone the event.

Right to cancel
The right of cancellation does not apply to the purchase of tickets online, as established by the Decree of 22 May 1999, n. 185 “Implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts”.

Promotions and Specials
For tickets purchased online with some promotions and discounts, relevant documentation will be required upon collection.

Payment notes
Seats booked online with a credit card will lose their reserved status if payment is not finalised within 20 minutes. Online payments can only be made using credit cards enabled with a 3D secure code.

Faq

How can I purchase tickets?
To purchase tickets you need to click on “Acquista” and follow the instructions.

Can I choose the exact seats I wish to purchase?
Certainly. It is possible to choose your desired seat in image or text mode. In image mode: click on the square which represents your desired seat on the map of the theatre. In text mode: choose the category, sector, row, and seat desired from the list. If your seat is not numbered, you will need to enter the number of tickets you wish to purchase and follow the instructions.

How can I make a payment?
Online payments can only be made using a credit card enabled with a 3D secure code.

What is an Internet Transaction Code and what is it for?
The transaction code is a way of identifying an online purchase, and will be assigned by the system as soon as the payment has been made and the ticket generated. It unequivocally identifies the purchase and is required to bring up the transaction and to reprint the purchase receipt. Given its importance we recommend you write down the code even before confirming the purchase so you can find the internet transaction in case you have any difficulties.

How can I collect the ticket?
Tickets purchased online can be collected presenting the purchase receipt that you can find at Teatro Regio di Parma Ticket Office or directly from the location of the event up to 90 minutes before the start of the show.

How many tickets can be purchased in one transaction?
The maximum number of seats that can be purchased varies from show to show and is shown the Choose Your Seat page, in both image and text mode.