Looking forward to a new beginning

PUBLIC ACTIVITIES RESCHEDULING – May 23, 2020

The Teatro Regio di Parma will remain closed till June 14 2020, in compliance with the latest regulations, which extends all restrictions that prove necessary in order to contain the spread of the Covid-19 infection, including the suspension of live performances and shows scheduled till May 30 2020, as communicated in the last weeks.

Rescheduling of shows on the next Season proceeds relentlessly (please check the list of shows that have already been rescheduled). As for shows that are still to be rescheduled and for those that have been cancelled, regulations admit the possibility to ask for a refund in form of a voucher of the amount of the cost to be used within one year from its issue (Art. 88, Decree Law of 17.03.2020, n. 18 “Rimborso dei contratti di soggiorno e risoluzione dei contratti di acquisto di biglietti per spettacoli, musei e altri luoghi della cultura”).

Due to the coming into force of the Prime Minister’s Decree of May 17, 2020 and to the above mentioned Decree Law and further amendments, the Teatro Regio di Parma informs that the deadline for requesting refund vouchers, according to the procedures explained in detail below, has been extended to June 16, 2020.

Subscribers to the Opera, Concert and ParmaDanza seasons, as well as all spectators holding ticket for shows originally scheduled between February 24 and May 30, 2020 can thus submit their requests by June 16 2020.

For subscribers, refunds will be issued in the form of vouchers of the amount of lost instalments (the part of subscription that hasn’t been enjoyed), for single tickets holders, through a voucher of the value of the ticket.

Please note that tickets for shows that haven’t been actually rescheduled, on a precise date, are no longer valid.

Subscribers to ParmaDanza, only, will be able to use their subscription to enter the show Ezralov Dance – Open, originally scheduled for April 2 and rescheduled on December 2, 2020 (as an alternative to asking for a ticket refund).

The current tax legislation requires that subscriptions and tickets be kept till the conclusion of the refund operation, once the voucher is received.

Exception made for reprogrammed shows, once the deadline for the submission of refund requests has expired, no subscription, nor ticket will be any longer valid. Failure to request a refund voucher by the deadline will automatically lead to the participation in the #iorinuncioalrimborso campaign.

All Opera, Concert, ParmaDanza 2020 subscribers are entitled to participate to the Season 2021 pre-emption sales programme, whose methods will be disclosed officially during in the next months, in compliance with any new regulation and to all the restrictions imposed by the authorities in matter of public gathering.

In these troubling times for all of us, and for the Teatro Regio di Parma, we hope that subscribers and spectators will stay in touch and support us by joining the #iorinuncioalrimborso campaign, which has already involved other musical institutions in the world, by giving up the ticket refund of shows that have been suspended or cancelled. In this case, they will not have to do anything: a the end of deadline for requesting a refund, the value of their tickets or of their Season subscriptions instalments will be donated to the Teatro Regio di Parma. These are important and concrete acts of generosity, social commitment and solidarity aimed at supporting, in such a moment of difficulty, the survival of live Theater and Music. The Teatro Regio di Parma will not forget them and will be happy to publicly testify its gratitude towards all the subscribers and the spectators that have been involved.

For any information, the Teatro Regio Box Office, which is currently closed to the public and accessible only by email at the address biglietteria@teatroregioparma.it remains available. The Teatro Regio di Parma expresses its gratitude towards all the spectators, for the solidarity and affection that they have been expressing during these weeks, as well as to all those who’ve demonstrated to the Theatre their closeness and generosity.

RESCHEDULED SHOWS

(for which both tickets and subscriptions are valid, limitedly to the rescheduled dates, and except in case of ticket or subscription refund)

PARMADANZA

Ezralov Dance – Open (April 2) is rescheduled on December, 2 2020

REGIOYOUNG

Il Guardiano e il Buffone ossia Rigoletto che ride e piange (March 6, 7) is rescheduled on October 18, 19 2020
Rigoletto I Misteri del Teatro (April 5, 6 ) is rescheduled on November 8,9 2020
Si gioca e si cresce ovvero storia di Gilda e Rigoletto (May 16) is rescheduled on November 7, 2020

CANCELLED SHOWS, TO BE RESCHEDULED

(for which, once refund deadlines are expired, nor ticket nor subscriptions will be valid).

OPERA SEASON

Pelléas et Mélisande (originally scheduled on March 14, 20, 22 , 2020)
Rise and fall of the City of Mahagonny (originally scheduled on May 8, 10, 15, 2020)
Rigoletto Scene dall’opera (originally scheduled on March, 27, 28, 29 2020 and April 3, 4, 5, 2020)

CONCERT SEASON

Il tempo dell’Europa (originally scheduled on April, 9 2020)
Alexander Lonquich (originally scheduled on April 19 2020)
Martina Filjak e I solisti di Zagabria (originally scheduled March 1 2020 and already rescheduled on May 12 2020)
Manuel Barrueco (originally scheduled on May 24 2020)

PARMADANZA

Nuovo balletto di Toscana,-Quartetto per la fine del tempo (originally scheduled on March 28, 29 2020)

REGIO YOUNG

La bella addormentata nel bosco (originally scheduled on May 29, 30 2020)

CANCELLED SHOWS

(for which, once refund deadlines are expired, no ticket nor subscriptions will be considered valid).

PARMADANZA

Rasputin, starring Sergei Polunin (May 22, 2020)

REGIO YOUNG

Imparolopera Turandot (March 16, 2020)
Fiabe a sorpresa (March 21, April 18, May 23 2020)
Opera meno 9 (May 7, 2020)
Una notte all’Opera (May 29, 2020)

HOW TO REQUEST A REFUND

Refund requests must be sent by June 16, 2020 (except in case of any extensions, to be allowed by the next governmental measures) by sending an email to biglietteria@teatroregioparma.it, with the attached ticket (a scan or photograph of the ticket taken with a smartphone). Spectators are reminded to keep their ticket or season ticket, that must be delivered or sent to the Theatre ticket office as soon as it reopens, with the exception of the ticket or print@home season tickets, in order to receive a refund required in the form of a voucher.

Upon receipt of the refund request, through the procedures described above, all vouchers which must be used within one year of their issuance and will be valid for all the shows organized by the Foundation itself.

It must be noted that:

1) The ticket or subscription currently in possession (except for rescheduled shows) will no longer be valid after the deadline for requesting a refund by voucher has expired;

2) Once a voucher is requested and received, it must always be switched, within one year of its issue, into a season ticket or ticket for a show organized by the Teatro Regio di Parma (the voucher alone does not allow access to any of the shows).

3) All spectators are invited to keep their entrance ticket until the voucher is delivered, to complete the refund procedure, in compliance with the current tax legislation.

4) The reopening date of the Teatro Regio is not yet known. Upon reopening, a communication will be sent to all spectators in order to allow them deliver the original tickets (to be sent by email or mail service) and the consequent withdrawal of the voucher (which can also be sent to the spectator by email only once received the original pass or ticket).

PUBLIC ACTIVITIES RESCHEDULING – May 4, 2020

In compliance with the updated governmental restrictions aimed at the containment of the Covid-19 infection, the Teatro Regio di Parma has recently communicated the suspension of performances scheduled until May 30, 2020.

The rescheduling of shows on the next season continues incessantly (please check the list of shows that have already been reprogrammed on teatroregioparma.it). For events that are currently still pending and for those that already have been cancelled, the principles contained in the Decree Law “Cura Italia” of March 27, 2020 n.18 and subsequent provide for refund by “the issuing a voucher of the same amount of the ticket, to be used within a year”. The evolving legislation currently applies to all shows that have been suspended or cancelled by May 17, 2020.

Timing and methods of the ticket refund for shows that were programmed after May 17, 2020 will be communicated following the next governmental measures, which will be disclosed as soon as possible to both subscribers and ticket holders and published on teatroregioparma.it and on the social media profiles of the Teatro Regio di Parma, that are updated constantly.

In these troubling times for all of us, and for the Teatro Regio di Parma, we hope that subscribers and spectators will stay in touch and support us by joining the #iorinuncioalrimborso campaign, which has already involved other musical institutions in the world, by giving up the ticket refund of shows that have been suspended or cancelled. In this case, they will not have to do anything: a the end of deadline for requesting a refund, the value of their tickets or of their Season subscriptions instalments will be donated to the Teatro Regio di Parma. These are important and concrete acts of generosity, social commitment and solidarity aimed at supporting, in such a moment of difficulty, the survival of live Theater and Music. The Teatro Regio di Parma will not forget them and will be happy to publicly testify its gratitude towards all the subscribers and the spectators that have been involved.

For any information, the Teatro Regio Box Office, which is currently closed to the public and accessible only by email at the address biglietteria@teatroregioparma.it remains available. The Teatro Regio di Parma expresses its gratitude towards all the spectators, for the solidarity and affection that they have been expressing during these weeks, as well as to all those who’ve demonstrated to the Theatre their closeness and generosity.

PROGRAM MAIN CHANGES

RESCHEDULED SHOWS

The following shows have been rescheduled on new dates:

PARMADANZA

Open (scheduled on April 2) is rescheduled on December 2, 2020.

REGIOYOUNG

Il Guardiano e il Buffone ossia Rigoletto che ride e piange (March 6,7) on October 18 and 19, 2020

Rigoletto I Misteri del Teatro (April 5, 6) on November 8 and 9, 2020

Rigoletto si gioca e si cresce (May 16) November 7, 2020.

In these cases only, spectators might access the show with their original tickets or subscriptions, which will be considered valid (except in case of ticket refund, as specified in the theatre’s regulation “HOW TO ASK FOR A REFUND”).

SHOWS TO BE REPROGRAMMED

The following shows are suspended and to be rescheduled:

OPERA SEASON

Pelléas et Mélisande (March 14, 20, 22, 2020)

Rise and fall of the City of Mahagonny (May 8, 10, 15, 2020)

Rigoletto Scene dall’opera (March 27, 28, 29 and April 3, 4 and 5, 2020)

CONCERTS SEASON

Concerto Il tempo dell’Europa (April 9, 2020)

Alexander Lonquich (April 19, 2020)

Martina Fijak and I solisti di Zagabria (originally scheduled on March 1, and already rescheduled on May 12, 2020)

Manuel Barrueco (May 24, 2020)

PARMADANZA

Quartetto per la fine del tempo (March 28, 29, 2020)

REGIO YOUNG

La bella addormentata nel bosco (May 29, 30)

For shows that were scheduled before May 17, 2020, the deadlines indicated in the Prime Minister Decree of April 26, 2020 are valid: spectators with tickets can request a refund in the form of a voucher, by following the procedures indicated in the paragraph “HOW TO ASK FOR A REFUND”.

For shows that were scheduled after 17 May 2020, but have been suspended or cancelled, methods and times for refunds have not been regulated yet. We invite thus all tickets or subscription holders (with passes that include these shows) to periodically check the website page “Changes to the program”. The Theatre will communicate more information regarding the methods and timings of refund through vouchers as well as publishing any further update on the website.

CANCELLED SHOWS

The following performances have been definitely cancelled:

PARMADANZA

Rasputin (May 22, 2020)

REGIO YOUNG

Imparolopera Turandot (March 16, 2020)

Fiabe a sorpresa (March 21, April 18, May 23, 2020)

Opera meno 9 (May 7, 2020)

Una notte all’Opera (May 29, 2020)

For shows that were scheduled before May 17, 2020, the deadlines indicated in the Prime Minister Decree of April 26, 2020 are valid: spectators with tickets can request a refund in the form of a voucher, by following the procedures indicated in the paragraph “HOW TO ASK FOR A REFUND”.

For shows that were scheduled after 17 May 2020, but have been suspended or cancelled, methods and times for refund have not been regulated yet. We invite thus all tickets or subscription holders (with passes that include these shows) to periodically check the website page “Changes to the program”. The Theatre will communicate more information regarding the methods and timings of refund through vouchers as well as publishing any further update on the website.

DEADLINES FOR THE REQUEST OF REFUNDS

SUBSCRIPTIONS

Subscribers to the Opera Season may request the refund of shows tickets that haven’t been used by May 27, 2020 (exception made for any extensions, that might be allowed by subsequent government decrees). The refund will be made by issuing a single voucher, which can be used within one year (the voucher can be used both on the same shows rescheduled dates or on any other show, organized by the Teatro Regio di Parma).

Subscribers to the Concert Season and ParmaDanza 2020 will be able to request a refund as of now, within the terms that will be indicated subsequently. Showing up for the shows new dates, with the 2020 season ticket, will not be possible, with the exception of the ballet Open, which is rescheduled on December 2, 2020.

Further communications will be provided to allow subscribers keep their seats on the new dates.

TICKETS

Spectators must request ticket refunds for the aforementioned shows by May 27, 2020 (except for any extensions allowed by subsequent governmental decrees). The refund will be made by issuing a voucher, equal to the value of the ticket and which can be used within one year, for all shows organized by the Teatro Regio di Parma.

In any case, the audience is invited to keep season tickets or subscriptions even after requesting a voucher, to complete the refund procedure, as required by the authorities.

Both season ticket holders and spectators who have obtained vouchers must necessarily convert them at the Teatro Regio Boz Office with the tickets of the show they intend to attend: neither the original season tickets or vouchers that might be obtained will not allow them access to the show.

HOW TO REQUEST A REFUND

Refund requests must be sent by May 27, 2020 (except for any extensions allowed by the next government measures) by sending the request via email to ticket@teatroregioparma.it, with the ticket scan attached (a photograph of the ticket made with a smartphone). Spectators are reminded to keep the ticket or season ticket currently in their possession: it must be delivered or sent to the Theater ticket office, with the exception of the ticket or print @ home season ticket, as soon as it reopens, in order to receive a refund required in the form of a voucher.

Upon receipt of the request in the manner and in the times described, upon reopening of the currently closed Theater, the voucher will be issued which must be used within one year from the date of its issue and which will be valid for all shows organized by the Foundation itself.

Please take note that:

1) Once the deadline for requesting a refund by voucher has expired, no ticket nor subscription currently in possession will be valid (except for shows that have already been rescheduled on new dates)

2) Once a voucher is requested and received, it must be switched within one year of its issue into a ticket for a show organized by the Teatro Regio di Parma.

3) Spectators are invited to keep tickets until the voucher is handed over, to complete the refund procedure.

4) The reopening date of the Teatro Regio is not yet known. Upon reopening, a communication will be sent to all spectators in order to allow them deliver original tickets (to be sent by mail or in person) and withdraw vouchers (which can also be sent to the spectator by email only once received the original ticket).

VERDI FESTIVAL 2020 SUBSCRIPTION CAMPAIGN

The Festival Verdi 2020 subscription campaign continues according to the calendar that has already been communicated: Festival Verdi 2019 season ticket sholders, Opera season 2020 subscribers (series A, B, D), Opera season 2019 (series C), exclusively via email, until May 30; new season tickets from June 3 to 10 at the ticket office and online from June 4; tickets on sale from June 11 at the ticket office and online from June 12.

PUBLIC ACTIVITIES RESCHEDULING – March 27, 2020

The Teatro Regio di Parma informs that, in compliance with the Prime Minister Decree of March 4, 2020 and the following, in order to counter and contain the spread of the COVID-19 virus, and due to subsequent closure of the Teatro Regio, currently planned until May 3, 2020 included, in addition to Parma’s, performances of Pelléas et Mélisande are also suspended in Modena and Piacenza, where the show, co-produced by Fondazione Teatro Comunale Luciano Pavarotti of Modena and Fondazione Teatri of Piacenza, would have debuted respectively on April 3 and 17, and to be reprogrammed. Performances of Rise and Fall of the City of Mahagonny are also cancelled, both in Parma (debut was scheduled for May 8) and in Reggio Emilia (where the show, co-produced by the Fondazione iTeatri, was expected to debut May 24). As previously communicated, Rigoletto, scene dall’opera, scheduled at the Giuseppe Verdi Theater in Busseto from March 27 to April 5, is suspended and will be rescheduled on other dates.

Consequently, both the lecture Prima che si alzi lo sipario (scheduled for April 30) and the introductory workshop to critical writing Scrivere d’Opera (scheduled until May 6) have been cancelled.

“It is a such difficult moment for all of us, and for the Teatro Regio di Parma – declares Anna Maria Meo, General Manager – whose 2020 Opera, Concert, RegioYoung, ParmaDanza Season is substantially cancelled. We continue to work, when possible to re-programme shows, and guarantee our community new opportunities to meet again, as soon as possible. In the meantime, we have offered online a possibility to experience the emotions we are used to create and love to share, on Festival Verdi Home Streaming, a free online season of Verdi’s works staged in the last 15 years, to which two more recent productions will be added, thanks to Operavision, the streaming platform of Opera Europa, and on Il Regio a casa tua, a series of immersive videos and fairy tales for the little ones “.

“We also hope we will be feel the audience’s concrete support, by joining the #iorinuncioalrimborso campaign that has already attained other musical institutions around the world, and by giving up the reimbursement of suspended or cancelled performances. It is an important act, which will allow us to guarantee the programming of the Teatro Regio di Parma shows, and will help us to overcome this difficult moment together. I wish to thank the many subscribers and spectators who have already testified their solidarity and we ask everyone, please, to join in”.

The Ticket and Guided Tours services are suspended (the online ticket service on teatroregioparma.it remains active). The Concert Season is suspended, Martina Filjak and I Solisti di Zagabria (March 1) Il tempo dell’Europa (April 9), Alexander Lonquich (April 19), Manuel Barrueco (Mary 24) concerts and recitals will be reprogrammed in dates to be announced.

The RegioYoung season is suspended. Currently, the following appointments have been rescheduled on other dates: Il Guardiano e il Buffone o Rigoletto che ride e che piange (scheduled on March 6, 7) October 18 and 19; Rigoletto I misteri del Teatro (scheduled on April 5, 6) November 8 and 9; Rigoletto si gioca e si cresce (scheduled for May 16) on November 7.

The shows Imparolopera Turandot (scheduled for March 16), Fiabe a sorpresa (scheduled for March 21, April 18, May 23), the last appointment of the Opera meno 9 workshop (scheduled for May 7) are cancelled; Una notte all’opera (scheduled for May 29).

La Bella addormentata (scheduled for May 29 and 30) will be rescheduled on a date to be defined.

ParmaDanza 2020 is suspended. The Quartetto per la fine del tempo (scheduled for March 28, 29) will be rescheduled on dates to be defined; Open, by the Ezralow Dance company (scheduled for April 2), has been rescheduled for December 2; Rasputin with Sergei Polunin (scheduled for May 22) has been cancelled.

The subscription campaign for the Verdi Festival 2020 continues by email, according to the following deadlines, that have already been communicated: pre-emption for Verdi Festival 2019 subscribers: pre-emption for Verdi Festival 2019, 2020 Opera Season subscribers (A, B, D turns), 2019 Opera Season (round C), exclusively by email, until April 10; new season tickets from April 14th to 30th at the ticket office and online from April 15th; tickets on sale from 12 May at the ticket office and online from 13 May.

The Teatro Regio di Parma is working to implement the instructions published by the Decree of 17 March 2020 n.18 regarding the release and use of vouchers to replace purchased tickets for cancelled shows. Related updates will be communicated on teatroregioparma.it. Tickets for suspended and reprogrammed show will be valid on the new dates.

For further information, contact the Box Office of the Teatro Regio di Parma by email only at the biglietteria@teatroregioparma.it.

Offices of the Teatro Regio di Parma are temporarily closed to the public. Please contact us by email at the addresses that are specified on our Contact page on teatroregioparma.it and follow the Teatro Regio di Parma social profiles, which are constantly updated.

The Teatro Regio di Parma invites the public to adopt a responsible behavior, following the indications issued by the Ministry of Health, the Higher Institute of Health and the Emilia-Romagna Region.